At Dales Private Hire, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Last updated: 13/05/2025
1. Who We Are
Dales Private Hire is a family-run private hire and chauffeur company based in Andover, Hampshire.
2. What Information We Collect
We may collect and process the following personal data:
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Name
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Contact information (phone number, email address)
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Pickup and drop-off addresses
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Travel details (dates, times, flight info, etc.)
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Payment details (where applicable)
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Any messages or correspondence sent to us
3. How We Use Your Information
We collect your information to:
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Provide and manage bookings
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Contact you regarding your journey
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Send quotes or respond to enquiries
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Process payments (if applicable)
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Meet legal and insurance requirements
4. Sharing Your Information
We do not sell or share your data with third parties for marketing purposes. We may share your data only when necessary to:
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Fulfil your booking (e.g. with drivers)
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Comply with legal obligations
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Work with trusted service providers (e.g. payment processors or IT support)
5. Data Storage and Security
We take appropriate steps to protect your personal data, including secure systems and password-protected devices. We only keep your data for as long as necessary to provide our services and meet legal or regulatory obligations.
6. Your Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your data (where legally permitted)
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Object to or restrict certain uses of your data
To exercise these rights, contact us at:
Email: Dalesprivatehire@ntlworld.com
7. Cookies (if applicable)
If our website uses cookies, we may collect anonymous usage data to improve site functionality. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Dales Private Hire@ntlworld.com